Desktop App Users
Troubleshooting Agora
Find what you're seeing below and try the steps in order. If you get stuck, the getting help section at the bottom of this page explains where to look for assistance.
Before you change anything
We recommend doing these first, so you can always get back to where you started:
- Close Minecraft.
- Open the instance and take a snapshot on the Snapshots tab.
- Back up any world you can't replace somewhere outside Agora.
- Change one thing at a time, and launch in between. That way you know what fixed it.
Game problems
Minecraft crashes
- Open Crash Doctor. Select Troubleshoot on the instance card, or Diagnose a crash in the instance editor. A recent crash can also show up as an alert on Home.
- Look at Mods that might be causing this. The top one is the best place to start, but it isn't guaranteed to be the cause.
- Select Try without on that mod, then play until you would normally crash.
- Answer Yes, it worked or No, still crashing. Crash Doctor uses your answer to move on to the next suspect.
If no mod stands out, use Find the mod that breaks it. Agora turns off half of your mods each round, you launch and report what happened, and the list of possible culprits keeps shrinking until one is left.
To stop testing and get your mods back, choose Undo and close.
If a suspect says curators are reviewing it, that may have nothing to do with your crash. It's still worth testing.
The crash guide has more detail.
I just want to play again
Go back to the last setup that launched fine. Find Last setup that launched fine on Home and select Restore, or restore it from the instance's Snapshots tab. Agora saves this setup after you've played for at least 60 seconds without a crash. It covers your mods and settings, not your worlds.
Agora won't let me launch
Before launching, Agora checks the instance for problems. A blocker will stop the game from working, so it's best to fix it first. A warning is something to be aware of.
Read which mod the message is about, then start with missing mods or the wrong Java, since those are the most common causes. Launch Anyway is there if you want to try regardless, and we suggest taking a snapshot first.
See Launching and health checks for more.
A mod needs a different loader version
The health screen lists the affected mods and suggests a loader version that suits them all.
- Select Switch and launch to change to it and start the game.
- Select Choose compatible version to pick one yourself.
If no single version suits every mod, Agora can't switch for you. You may need to update or remove one of the mods instead.
Java is missing or the wrong version
Set Java to Automatic in Settings, under Java. Agora then uses a suitable Java on your computer or downloads one just for itself. If you picked a specific Java for one instance on its Java & Args tab, clear it so Agora can choose again.
The game runs out of memory or feels slow
Change the memory on the instance's Java & Args tab. We suggest giving Minecraft enough for the pack while leaving a few gigabytes for everything else on your computer. Extra memory won't always fix poor perfromance, poor performance can be best fixed by removing demanding mods or adding in optimization mods like Sodium. See Java, memory, and performance.
Launching and accounts
The official launcher doesn't open
This applies if the official launcher starts your game, which is the default. Open Settings and go to Launcher Path. Try Auto-detect, or browse to where the launcher is installed, then test the path. If you would rather not use the official launcher, you can switch to direct launch under Launch Mode in the same place.
Direct launch says it can't sign in
Check your Microsoft account in Settings, under Accounts, and sign in again if needed. Direct launch needs this to play online. If the official launcher starts your game, you sign in there instead and don't need a Microsoft sign-in in Agora.
I can't vote
The vote arrows are grayed out until you sign in to GitHub in Settings, under Accounts. Some projects don't have voting at all. Voting and reviews explains why.
Playing offline doesn't work
Each instance needs its own files, so get ready while you are still online:
- Update the catalog.
- Launch the instance once so its game and loader files download.
- Make sure its Java is installed.
- Turn on Lockdown Mode under Settings > Privacy and try launching, while you can still go back online to fix anything missing.
You can't sign in or download anything missing while offline. See Privacy and offline use.
Browsing and installing
Browse is empty or the catalog is missing
Agora needs the internet to download its catalog the first time. Connect, then choose Download Catalog or Retry. Your installed instances keep working in the meantime.
If you are online and it still fails, check that Lockdown Mode is off under Settings > Privacy. Privacy is only visible with Advanced mode turned on in Settings.
If Agora says it can't verify the catalog, please don't try to get around it. Ask on the Agora Discord instead, because the check is there to confirm the catalog really came from Agora.
Modrinth mods aren't showing up
Modrinth has to be turned on under Services, and allowed under Privacy. Both the Modrinth API and its download server need to be allowed. If Lockdown Mode is on, everything is blocked whatever the other switches say.
The Privacy page also shows whether Agora's last attempt to reach each server worked, which tells you whether the problem is your settings or your internet.
An install asks me to decide something
Agora stops and asks when mods conflict, or when something isn't available for your Minecraft version or loader. Read the review screen before continuing, and take a snapshot first if the instance matters to you. See Installing and updating.
I deleted an instance by accident
Look under Recently deleted, below the cards on My Instances. Deleted instances stay there for 30 days, and you can restore them from there.
Controllers
My controller works in Agora but not in Minecraft
This is expected, because Minecraft has no built-in controller support. Agora offers to install a mod called Controlify when you launch with a controller in use. If you declined earlier, install it from Browse. It's available for Fabric, Quilt, and NeoForge.
Agora doesn't respond to my controller
Press a button on the controller while the Agora window is focused (make sure to click into the app and that the controller is conencted via bluetooth, cable, or USB receiver). Agora only notices a controller once you use it. There is no setting to turn on, so if nothing happens at all, check that the controller works in another app. See Playing with a controller.
Agora itself
Agora looks wrong or is hard to read
In Settings, under Appearance, use Reset appearance for colors and text, or Reset layout for the sidebar. Neither one touches your instances.
Checking for a new version
Open Settings and go to Software Updates, then select Check for Updates. This also shows the version you're on, which is useful when asking for help. Portable copies update by hand: close Agora and replace the program file from a newer portable ZIP, keeping portable.txt and your data folder.
Getting help
If you're still stuck, other people or AI assitants can help much faster with the details in hand.
- Open Crash Doctor and select Copy crash report. It copies a report with your file paths and username removed. Nothing else is filtered, so give it a quick read for anything private, such as server addresses.
- Post it on the Agora Discord, along with your Agora version, what you were doing, and what you have already tried.
- If you've found a bug in Agora itself that someone else could reproduce, please open a bug report.
You can also paste the report into an AI assistant, or let one work with Agora directly. Whatever you paste goes to the company that runs it.
docs/DESKTOP_TROUBLESHOOTING.mdView on GitHub